Research review on public acceptance of low-altitude unmanned aerial vehicle logistics
Article Text (Baidu Translation)
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摘要: 为全面了解低空无人机物流公众接受度领域的研究进展，促进技术创新与社会采纳的协同发展，本文综合运用文献计量方法和系统综述方法梳理并总结了相关研究。从文献分布、理论模型、数据分析方法3个方面进行了分析，归纳了影响低空无人机物流公众接受度的关键因素，剖析了其对公众接受度的影响；构建了低空无人机物流公众接受度领域的研究框架；指出了现有研究的不足与未来研究方向。研究结果表明：低空无人机物流公众接受度文献数量总体呈现上升趋势，研究内容具有跨学科特点；理论模型以技术接受模型及其扩展模型为基础，并逐步整合感知风险、信任等认知理论形成综合分析框架，研究方法以结构方程模型等定量分析为主，呈现与机器学习、大数据分析等多元方法融合的趋势；无人机功能属性维度的技术特征、服务功能、环境效益等因素和公众心理认知维度的态度、感知易用性、感知有用性、感知风险、个人创新性、信任、主观规范等因素是关键影响因素。然而，面对低空无人机物流规模化发展趋势，现有研究在构建中国情境下的理论分析框架，丰富数据分析与量化方法，以及拓展考虑公众接受度的低空无人机物流决策研究方面有待深入，以期为行业政策制定与运营优化提供科学思路和决策依据。Abstract: To comprehensively understand the research progress in the field of public acceptance of low-altitude unmanned aerial vehicle (UAV) logistics and to promote the coordinated development of technological innovation and social adoption, this paper employed bibliometric analysis and systematic review methods to synthesize and summarize relevant studies. The analysis was conducted from three perspectives: literature distribution, theoretical models, and data analysis methods. Key factors influencing public acceptance of low-altitude UAV logistics were identified, and their impacts were analyzed. A research framework for this field was constructed, and limitations of existing studies as well as future research directions were proposed. Research results show that the number of publications in this area is generally increasing, and the research exhibits interdisciplinary characteristics. Theoretical models are primarily based on the Technology Acceptance Model (TAM) and its extensions, gradually integrating cognitive theories such as perceived risk and trust to form a comprehensive analytical framework. Quantitative methods, especially structural equation modeling (SEM), dominate current research, with a growing trend toward integration with machine learning and big data analytics. Key influencing factors include technical features, service functions, and environmental benefits in terms of drone functional attributes, as well as attitude, perceived ease of use, perceived usefulness, perceived risk, personal innovativeness, trust, and subjective norms in terms of public psychological cognition. However, in the context of the large-scale development of low-altitude UAV logistics, existing research still requires further advancement in developing theoretical frameworks tailored to the Chinese context, enriching data analysis and quantitative methodologies, and expanding decision-making research that incorporates public acceptance. These efforts aim to provide scientific insights and a solid foundation for industry policy formulation and operational optimization.
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图 2 发文国家和研究机构合作网络
Figure 2. Collaboration network of publishing countries and research institutions
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